arion plus Privacy Policy for Filipino Platform Users

This Privacy Policy describes how arion plus collects, processes, stores, and protects personal information provided by users of the arion plus platform at arionplus.best. It applies to all registered accounts and to visitors who browse the site without registering.

arion plus operates in the Philippine market and handles personal data in a manner consistent with applicable Philippine privacy legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. By using arion plus, you acknowledge that your personal data will be processed as described here.

This Privacy Policy should be read alongside the arion plus Terms and Conditions and Responsible Gaming policy. Together, these documents define the full relationship between you and arion plus.

If you are reading this for the first time and have questions before registering, please write to support@arionplus.best. We would rather take time to answer questions upfront than have you proceed with incomplete information.

arion plus collects personal data in the categories listed below. We only collect what is genuinely needed to operate the platform, verify users, process payments, and meet legal obligations. We do not collect data simply because it is available.

arion plus collects personal data through the following channels:

• Direct submission: Information you provide when registering, completing verification, making a deposit or withdrawal, or contacting support.
• Platform activity: Data generated automatically as you use arion plus games, betting sections, and account features.
• Automated technical collection: IP address, device identifiers, and session data gathered through standard web technology as you browse or use the platform.
• Cookies and similar tracking: Small files placed on your device that support platform functionality and help arion plus understand how the site is used. See Section 9 for full cookie details.
• Third-party sources: In limited circumstances, arion plus may receive data from payment processors or identity verification providers to confirm information you have submitted.

arion plus does not purchase personal data from data brokers or compile profiles from social media without your knowledge. If a new collection method is introduced that materially changes how your data is gathered, this policy will be updated before the change takes effect.

Every data processing activity at arion plus has a defined purpose. We do not use personal data for purposes unrelated to the operation of the platform without your explicit consent.

• Account management: Creating and maintaining your arion plus account, processing registration, and managing login security.
• Transaction processing: Handling deposits and withdrawals in Philippine pesos through supported local payment methods.
• Identity and age verification: Confirming that each arion plus user is an eligible adult in accordance with legal requirements.
• Fraud and security monitoring: Detecting and investigating suspicious activity, unauthorised access, and violations of the arion plus Terms and Conditions.
• Responsible gaming: Monitoring account activity to identify patterns that may indicate problematic participation and applying account tools where appropriate.
• Customer support: Handling your queries, complaints, and requests related to the arion plus platform.
• Legal and regulatory compliance: Meeting obligations under Philippine law, including record-keeping, reporting, and responding to regulatory or law enforcement requests.
• Platform improvement: Understanding how arion plus is used in aggregate to improve features, navigation, and service quality.

arion plus processes personal data on the following lawful bases:

• Contract performance: Processing necessary to provide the arion plus service you have registered for, including account management, game access, and payment handling.
• Legal obligation: Processing required to comply with Philippine regulations applicable to online gaming operators, including anti-money laundering, age verification, and data retention requirements.
• Legitimate interests: Processing for fraud prevention, security monitoring, platform integrity, and responsible gaming oversight, where these interests do not override your rights.
• Consent: For any processing activity not covered by the above categories, arion plus will request your explicit consent before proceeding. You may withdraw consent at any time without affecting prior processing.

arion plus does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Sharing is limited to situations where it is necessary to operate the platform or meet legal requirements.

The categories of third parties who may receive personal data include:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, and bank partners including BDO, BPI, and UnionBank process payment data to complete your Philippine peso transactions. These processors operate under their own privacy frameworks and applicable financial regulations.
• Identity verification providers: Third-party services used to confirm identity and age during account verification. These providers are bound by confidentiality obligations and process data only for the verification purpose.
• Technology service providers: Companies providing hosting, security infrastructure, and platform technical support. Data shared is limited to what is necessary for those services and is covered by contractual data protection obligations.
• Regulatory authorities: Philippine government agencies and regulators with jurisdiction over arion plus operations, in response to lawful requests or as required by applicable reporting obligations.
• Law enforcement: Where required by a valid legal order or where disclosure is necessary to prevent fraud, money laundering, or other serious criminal activity.

When arion plus engages service providers who process personal data on our behalf, we require them to maintain appropriate data protection standards consistent with Philippine privacy law.

arion plus retains personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required by Philippine law.

• Active account data: Retained for the duration of your arion plus account plus a post-closure period required by applicable regulations.
• Transaction records: Financial transaction data is retained for the period required under Philippine anti-money laundering and gaming regulations.
• Verification documents: Identity documents submitted for KYC purposes are retained for the legally required period from the date of verification.
• Technical and usage logs: System access logs and usage data are retained for security and fraud detection purposes, typically for a shorter period than account data.

When data reaches the end of its required retention period, arion plus securely deletes or anonymises it. Anonymised data cannot be linked back to any individual and is not subject to the same retention limits.

arion plus implements technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and loss. These include:

While arion plus applies reasonable security practices, no internet-based platform can guarantee absolute security. You also play an important role in protecting your account. Use a strong unique password for arion plus, never share your login credentials, and contact support@arionplus.best immediately if you suspect unauthorised access.

arion plus uses cookies and similar browser-based technology to support platform functionality. Cookies are small text files stored on your device when you visit the site. They allow arion plus to remember your session, maintain login state, and understand how the platform is navigated.

The main categories of cookies used on arion plus are:

• Strictly necessary cookies: Required for the platform to function. These cannot be disabled without breaking core features such as account login and secure session management.
• Functional cookies: Remember your preferences to improve your experience when you return to arion plus.
• Analytics cookies: Provide aggregated information about how arion plus pages are used. This data helps us improve the platform and is not linked to individual user profiles.

You can manage or disable non-essential cookies through your browser settings. Disabling strictly necessary cookies will affect your ability to use arion plus properly. For detailed browser cookie management guidance, refer to the help documentation of the browser you use.

As a Filipino data subject, you have the following rights under the Data Privacy Act of 2012 and related regulations. arion plus is committed to honouring these rights promptly and without unnecessary barriers.

• Right to be informed

  You have the right to know what personal data arion plus holds about you, why it is held, and how it is used. This Privacy Policy is the primary way we fulfil this obligation.

• Right to access

  You may request a copy of the personal data arion plus holds about your account. We will provide this within a reasonable period following identity verification.

• Right to correction

  If your arion plus account data is inaccurate or incomplete, you have the right to request a correction. Contact support@arionplus.best with the corrected information.

• Right to erasure

  You may request deletion of your personal data where it is no longer necessary, subject to overriding legal obligations that require arion plus to retain certain records.

• Right to object

  You may object to certain processing activities, including any direct marketing use. arion plus will stop the relevant processing unless there are compelling legitimate grounds.

• Right to data portability

  Where technically feasible, you may request your personal data in a structured, machine-readable format so you can transfer it to another service.

To exercise any of these rights, contact support@arionplus.best with your account details and the specific right you wish to invoke. arion plus will verify your identity before processing the request to protect against unauthorised access.

arion plus is exclusively for eligible adults aged 18 and above. The platform does not knowingly collect personal data from anyone under 18 years of age. If arion plus becomes aware that an account has been opened or used by a minor, that account will be immediately closed, any balance will be handled in accordance with the Terms and Conditions, and all associated personal data will be securely deleted or returned as applicable.

If you are a parent or guardian and believe that a minor has used or attempted to register for arion plus using your or their personal information, please contact support@arionplus.best immediately so that arion plus can investigate and take appropriate action.

arion plus may update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or data practices. When material changes are made, the updated policy will be published on this page with a revised effective date.

In cases where changes significantly affect how your personal data is used, arion plus will make reasonable efforts to notify registered users via the email address on their account before the changes take effect.

Your continued use of arion plus after an updated policy is posted constitutes your acknowledgement of the changes. If you do not agree to the revised Privacy Policy, please stop using the platform and contact support@arionplus.best to discuss your options, including account closure.

For any question, concern, or request related to your personal data and how arion plus handles it, reach out to the team directly. We are committed to responding to genuine privacy enquiries in a timely and transparent manner.

• Email: support@arionplus.best
• Platform: arionplus.best

If you believe arion plus has handled your personal data in a way that does not comply with the Data Privacy Act of 2012, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.